Membership terms

General terms and payment conditions

Company information Company number: 920 940 188. Company name: Skimore. Company's legal name: Skimore AS. Postal address: P.B. 58 Slemdal, 0710 Oslo. Visiting address: Tryvannsveien 64, 0710 Oslo. Email address: support@skimore.no.

1. General

1.1 These terms apply between the person(s) (the “Member”/“Members”) registered in the agreement (the “Membership Agreement”) and Skimore AS (“Skimore”). These terms are to be considered an integral part of the Membership Agreement. In addition to the Membership Agreement, the Member will also be bound by the rules that may apply from time to time to Skimore's facilities and other services and offerings from Skimore.


1.2 By registering as a member of Skimore, you accept the general membership terms set out below. If you register on behalf of another person, it is your responsibility to ensure that the person taking part is aware of the terms and accepts them. By completing registration, you guarantee that the other participants have been made aware of these terms and have accepted them.

2. Membership in Skimore

2.1 Membership in Skimore may be taken out by persons of legal age (18 years or older) who:
(i) Have no outstanding debt relating to previous membership with Skimore.
(ii) Have not previously been banned from one or more of Skimore's partner centres.
(iii) Have not acted in a blameworthy manner in connection with previous membership with Skimore or other partners of Skimore.


2.2 Persons who are not of legal age may enter into membership with Skimore, provided that a guardian enters into the agreement. The guardian will be legally responsible for the membership, including being held responsible for all payments relating to the membership. Personal data relating to such membership will be processed in accordance with our Privacy Policy.


2.3 The membership applies from the date of purchase until the Membership Agreement ends in accordance with chapter 9.


2.4 Membership in Skimore is an ongoing contractual relationship with a commitment period of 12 months (annual membership). The membership automatically continues with a new 12-month commitment period after the agreed commitment period ends, and until the membership is terminated in accordance with chapter 9.


2.5 The membership entitles the Member to use the services Skimore offers, as described in chapter 3. Furthermore, the Member is entitled to make use of available offers in accordance with the applicable terms.

3. Description of the service

3.1 The scope of the service is available to the Member immediately after entering into the agreement. Skimore gives the Member access to Skimore Oslo (TryvannWyller AS), Skimore Drammen (Drammen Skisenter AS) and Skimore Kongsberg (Kongsberg Skisenter AS). This includes Oslo Sommerpark at Skimore Oslo, Drammen Sommerpark at Skimore Drammen and Kongsberg Sommerpark at Skimore Kongsberg, as well as the member offers made available to members from time to time. In addition, the Member is given access to the Partner facilities Skimore may have at any given time.


3.2 The Skimore App allows the Member to manage their profile and pay for two types of membership:


A) Membership (for an individual)
B) Family membership
In addition, the App gives guests access to buy a Guest Pass.


3.3 The App will communicate with the payment solution and the Skidata access system of the respective facilities. The Skimore membership can be used at the facilities as mentioned in point 3.1.


3.4 Skimore has the right to make certain technical, functional or other changes to the service that we consider appropriate to ensure the best possible user experience for the Member.

4. Prices

4.1 All prices are in Norwegian kroner and are shown both excluding and including VAT. The total cost of the purchase will be shown before ordering and includes all costs associated with the purchase, such as duties, fees and delivery costs.

5. Payment of membership

5.1 The Member shall pay the membership fee and any other charges in accordance with Skimore's prices as applicable from time to time. The same applies to a guardian or others who have assumed legal responsibility for the membership.


5.2 Payment of membership using a debit/credit card or Vipps will be charged immediately.


5.3 If the Member does not pay by the due date, regardless of payment method, a reminder will be issued and then a debt collection notice with a new due date. In the event of late payment, Skimore may claim costs and interest in accordance with the Debt Collection Act, the Late Payment Interest Act and other applicable legislation. Access to the facilities may be temporarily blocked until the amount owed has been paid, in accordance with Chapter 7.


5.4 If the Member has defaulted on a payment claim and receives a payment reminder, debt collection notice or debt collection claim from an external debt collector, the payment information on the invoice from the external debt collector is what shall be used for payment.


5.5 In the event of non-payment, Skimore may deny you access to the membership's facilities, and any responsibility incumbent on Skimore under this agreement will, to the extent possible under applicable legislation, cease.

6. Reservations – the Member's responsibility

6.1 The Member is obliged to:
(i) familiarise themselves with and follow the safety rules and Alpine Code of Conduct (Alpinvettregler) applicable at the facilities from time to time. Failure to comply with the rules may result in sanctions as mentioned in Chapter 7.
(ii) provide correct personal details and a photo when creating the membership. All personal details provided and registered by the Member / the Member's guardian must, for each of the members, be correct and identical to the personal data stated on a valid ID (passport, driving licence, bank card etc.).
A recognisable facial photo is mandatory. For example, it is not permitted to have pictures of animals, nature, cartoon characters or other avatars on your profile. The photo must be a recognisable close-up, without the use of ski goggles/sunglasses, neck gaiters, photo filters etc. If incorrect personal details are provided, this may result in confiscation in accordance with Chapter 7.
(iii) when creating a family membership, only include family members who live at a shared residential address in the same household. If members who do not live at the stated shared residential address in the same household are included, this may lead to confiscation and a fee as mentioned in Chapter 7.
(iv) inform Skimore in writing of any change of contact details/payment details, including changes of name, address, email address, telephone number, account number and other relevant information. The Member is obliged to keep such information up to date.
(v) familiarise themselves with notifications of renewal or payment requests by email and/or message in the app if an email address has not been provided.


6.2 The membership is personal and may not be transferred or used by anyone other than the Member. Misuse of the keycard/membership may lead to sanctions in accordance with Chapter 7.


6.3 The Member must not give other natural or legal persons access to Skimore's services by sharing login information etc.


6.4.1 The Member is responsible for keeping the Keycard in such a way that it is not misused by others. Suspicion of misuse must be reported to Skimore as soon as possible.


6.4.2 If a Keycard is lost/forgotten, the Member must notify Skimore as soon as possible. Skimore will then block the card and issue a new Keycard. The Member is obliged to pay for the Keycard(s) and an administration fee.

7. Confiscation, blocking of Keycard

7.1 If incorrect personal details and/or photo are provided when purchasing a Membership/Keycard, this will be blocked until correct information has been made available to Skimore.


7.2 Misuse – including deliberate and inadvertent lending of a Keycard as mentioned in chapter 6.4 – of another person's membership/Keycard leads to confiscation of the card, without any form of refund or crediting of future invoices. Confiscated Keycard(s) can then be collected by the rightful owner for a fee of NOK 1,500.


7.3 In the event of a breach of the Alpine Code of Conduct, or failure to follow the facility's safety rules, a Keycard may be confiscated. Confiscated Keycard(s) can then be collected for a fee of NOK 1,500.


7.4 In the event of non-payment as mentioned in Chapter 5, Skimore may temporarily block your access to the facilities until the amount owed has been paid.

8. Privacy and marketing

8.1 Card information: When you shop with Skimore AS, the payment is processed by Nets Branch Norway (Company no. 996 345 734), which is a secure electronic payment solution for Visa and Mastercard/Eurocard. All card information is stored in accordance with the card company's rules. When using Direct Debit (Avtalegiro), this is processed by Danske Bank and your bank. When using Vipps, this is processed by Vipps AS and your bank.


8.2 Skimore will at all times process the Member's personal data in accordance with our privacy policy and applicable legislation.


8.3 Skimore may send you email or messages via the App with member offers and other offers from our partners. These communications form part of our offering to you as a Member, and are made pursuant to section 15, third paragraph, of the Marketing Control Act (existing customer relationship). When you enter into the Membership Agreement, you are given the opportunity to decline this in the app, in accordance with the law.


8.4 As part of our services, we will also send you information related to ski and snow conditions, and other information relevant to your membership with Skimore.

9. Termination of the membership

9.1 Membership with Skimore can be ended whenever the Member wishes, but will as a minimum run until the end of the 12-month commitment period. The commitment period runs from the date of purchase/renewal as stated in the Membership Agreement.


9.2 Before the end of the commitment period, the Member will receive a message by email or in the app, telling them to cancel if renewal of the membership with Skimore is not desired. If no such response is given, the membership is renewed for a further 12 months.


9.3 If the Member wishes to leave the agreement before the 12-month commitment period has ended, the Member is obliged to pay a fee corresponding to the remaining instalment amounts. This means that if, for example, 3 months of the commitment period remain when the Member cancels, they will have to pay a fee of three months' membership according to the price per month at the time of entering into or renewing the membership period.


9.4 Skimore has the right to suspend a member and their account, and to terminate the Membership Agreement with immediate effect, if the Member materially breaches the Membership Agreement. Material breach includes, among other things:
(i) Failure to pay the monthly membership fee and other charges, despite a debt collection notice or other form of reminder.
(ii) Material breach of the Member's obligations under chapter 6, including the Member failing to comply with a written or oral warning from Skimore.

10. Freezing of membership

10.1 Membership can be frozen for a specified period if a member becomes ill or injured within the agreement period, and therefore cannot use the membership. Injuries and illness that the Member had when the membership was taken out do not give the right to freeze the membership.
If the member is part of a family package, the monthly price will be reduced by a % share – corresponding to the number in the family package. If, for example, there is a family of 4 and one is injured, the monthly price will be reduced by 25% during the specified period.


10.2 The Member is obliged to notify Skimore within a reasonable time after the injury/illness arose. A valid medical certificate is required stating the start and end dates.


10.3 The agreement period is extended correspondingly to the period the membership is frozen.

11. Intellectual property rights

11.1 All intellectual property rights in and to the membership programme, content and all material distributed at or in connection with the event or programme are owned by Skimore.


11.2 The Member must not use or reproduce, or allow anyone to use or reproduce, trademarks or other trade names displayed in connection with the membership programme, regardless of programme content and/or material distributed at or in connection with the programme, without first having obtained written permission from Skimore.

12. Right of withdrawal

12.1 For purchases outside business premises/distance sales (e.g. via the Internet or telephone), consumers have a statutory right to withdraw from the Membership Agreement within 14 days after Skimore has fulfilled its duty to provide information under the Right of Withdrawal Act, cf. section 20 of the Right of Withdrawal Act. See our right-of-withdrawal form here.


12.2 If the Member uses the right of withdrawal after having requested the service to start, they shall be responsible for the reasonable costs that arise in connection with the use of the service, cf. section 26 of the Right of Withdrawal Act. This means that if the Member uses the Keycard before the end of the withdrawal period, they will have to pay for use in accordance with the applicable price lists for a Guest Pass.


12.3 When purchasing a keycard/membership and other goods in a physical shop, the Member has no right of withdrawal, cf. section 1 of the Right of Withdrawal Act. This also applies where the Membership Agreement is entered into in a physical shop at one of Skimore's facilities.

13. Personal injury

13.1 The Member uses Skimore's facilities at their own risk. Skimore is not responsible for personal injury that the Member may suffer in connection with their presence/activity at one of Skimore's facilities.

14. Limitation of liability, choice of law, dispute and venue

14.1 Skimore is not responsible for obstacles or limitations that reduce Skimore's offering to the Member, when the circumstance is outside Skimore's control and Skimore could not foresee or overcome the consequences of the circumstance (Force majeure).
Force majeure also includes epidemic, pandemic and the like, including government orders as a result of this.


14.2 Parts of the runs may be reserved for competition and training for limited periods, without this giving grounds for compensation. The same applies to necessary and planned maintenance of lifts or runs.


14.3 The Skimore App may from time to time be down due to planned or unplanned maintenance, breakdown or other circumstances. Skimore reserves the right to update or revise the service. The Skimore application depends on up-to-date operating systems that are still supported by the various hardware suppliers.


14.4 Skimore reserves the right to make necessary, non-material changes to the terms. For example, changes to the names of third-party suppliers, facilities, clarification of terms, correction of typos etc. Changes can only be made in the month of October and take effect from November of the same year.


14.5 The Membership Agreement is governed by Norwegian law.


14.6 Disputes between the Member and Skimore shall be sought resolved amicably. If this does not succeed, each of the parties may bring the dispute before the ordinary courts.


Updated 27.10.25 – applies from 01.11.25