Rent equipment in Oslo

These terms apply to the hire of equipment from TryvannWyller AS (company no. 996 599 507), hereafter referred to as Skimore Oslo, and the person who books the hire (hereafter referred to as the customer).

1. Contracting party and responsibility

Responsible for the agreement is: TryvannWyller AS, Postboks 58 Slemdal, 0710 Oslo. Company number: 996 599 507
Skimore Oslo is responsible for ensuring that the hire takes place in accordance with these terms and the confirmation the customer receives when booking. Information given on websites and in brochures is binding, unless the customer is clearly informed of changes before entering into the agreement.

2. Booking and confirmation

A booking is binding when Skimore Oslo has confirmed it in writing (e.g. via email or a receipt from an online booking). The customer is obliged to check the confirmation and notify Skimore Oslo immediately of any errors.

3. Payment

Payment is made when booking online or directly in connection with the handover of equipment.
Skimore Oslo accepts payment with Visa, Mastercard, BankAxept, Diners and Vipps.
For payment from abroad, all fees shall be covered by the customer.

4. Cancellation and refund

Hire of equipment is binding for the date booked, and cannot be moved.
The amount is not refunded on cancellation, with the following exception:
In the event of illness or injury that can be documented with a medical certificate, 90% of the hire amount is refunded, regardless of when the cancellation is made.

5. Use of equipment and the customer's obligations

The customer is obliged to use the equipment responsibly and in accordance with instructions from Skimore Oslo.
Equipment shall be returned at the agreed time and in the same condition as at handover, with the exception of normal wear and tear.
The customer is financially responsible for loss of or damage to the equipment as a result of negligent or incorrect use.
Skimore Oslo may terminate the hire agreement with immediate effect if the customer acts negligently, causes damage or breaches the terms. On termination, the customer has no claim to repayment, and may become liable for compensation with a minimum amount of NOK 5,000.

6. Changes from Skimore Oslo

Skimore Oslo may make minor adjustments if equivalent or better equipment is offered.
Price changes as a result of changes in taxes or duties may be passed on to the customer if this happens more than 20 days before the hire date.

7. Limitation of liability

Skimore Oslo is not responsible for loss caused by circumstances outside our control, such as extreme weather, power outages, natural events or other force majeure situations.

8. Privacy

By booking, the customer consents to personal data being processed by Skimore Oslo for the administration of the booking, safety and any damage settlements. The privacy policy can be found here: https://oslo.skimore.no/personvernerklaering

9. Disputes

Disputes between the customer and Skimore Oslo shall be sought resolved amicably. If the parties do not reach agreement, the case shall be brought before Oslo District Court.